New Homes Consultant - Melbourne East

Bring your warm personality, exceptional customer service background, and natural ability to build instant rapport to a market-leading local builder!

G.J. Gardner Homes Melbourne East blends over 20 years of local building experience with fresh, innovative solutions. Backed by the strength and national reputation of Australia’s most trusted home builder, we specialise in navigating complex urban builds - from knockdown rebuilds and double-storey designs to custom dual-living solutions across Knox, Maroondah, and Manningham.

Based out of our Wantirna South office, we are seeking a vibrant, engaging New Homes Consultant to join our team. While this is ultimately a sales position, we are not looking for pushy, aggressive closing tactics. Our focus is entirely on genuine relationship-building. We want someone who breaks the ice naturally, values authentic connection over transaction, and establishes true, long-term trust with our clients. If you have a background in high-touch customer service - where your success depended on your ability to connect with people and make them feel completely supported - this is the perfect career move for you!

Perks You'll Love

Vibrant Culture: Work alongside an encouraging team where the Franchise Owners love to regularly bring everyone together for team-building events, social outings, and shared wins.
Relationship-First Focus: Thrive in a role where your ability to form genuine connections and listen deeply is valued far more than hard-selling techniques.
Prime Location & Display Access: Based at our office in Wantirna South with immediate access to a local show home to host and inspire your clients.
High Earning Potential: Enjoy a competitive base package paired with a highly rewarding commission structure designed to celebrate your success.
World-Class Training & Support: We provide comprehensive training on the "G.J. Way" of guiding clients, custom home design options, and internal digital platforms.
Strong Leads: Represent a builder known for technical excellence and sophisticated design, supported by a healthy, active pipeline backed by Australia's #1 rated home builder.

What You'll Be Doing

Building Rapport: Act as the warm, welcoming first point of contact for new prospects, breaking the ice naturally and turning inquiries into trusted, long-term relationships.
Consultative Guidance: Follow our proven G.J. pathway - qualifying leads, understanding client budgets, and guiding families comfortably through design choices, knockdown rebuilds, or custom home plans.
Showroom & Display Experience: Be the inviting face of our brand, utilising our show home to showcase quality, craftsmanship, and design options to prospective buyers.
Exceptional Customer Support: Maintain open, clear, and attentive communication with clients throughout their pre-construction journey, ensuring they feel completely reassured and supported.
Pipeline Discipline: Maintain structured CRM records, track lead progress diligently, and collaborate closely with our internal design and admin teams to deliver an exceptional experience.

What You'll Bring

Natural Relationship Builder: A warm, approachable, and engaging personality with a natural ability to connect with people from all walks of life.
Customer Service Background: A strong track record in client service, high-end retail, hospitality, or customer relationship management where people were your top priority.
Exceptional Drive & Attitude: A proactive, self-motivated mindset with a genuine hunger to succeed and a commitment to delivering a world-class customer experience.
Client-First Responsiveness: An understanding that top performers in this industry achieve success by being accessible and responsive when clients need guidance.
Essentials: Strong tech literacy, a collaborative team mindset, and a valid Australian Driver’s Licence.

Why Join G.J. Gardner Homes Melbourne East?

We offer a close-knit, highly supportive environment where your unique personality is celebrated, your hard work is rewarded, and culture genuinely comes first. If you want to represent a quality builder while helping families craft their dream homes, step forward today!

How to Apply

Apply Now - submit your resume and a cover letter outlining your background and why you are the ideal fit for our team!